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Burgeoning costs of healthcare, technology advancements, rise of quality- and performance-based reimbursement models, complex physician-hospital-patient dynamics are forcing the healthcare industry to recast business and care delivery processes.

Alcance offers end-to-end BPO solutions for healthcare providers and payers by implementing customised strategies to improve efficiency and attain cost control. Our innovative model seamlessly integrates front and back office services, and delivers measurable improvements for the healthcare industry. The full scope of services includes:

  • Pre-service
  • Transcription
  • Bill preparation
  • Receivables management
  • Payment posting
  • Debt analysis
  • Claims administration
  • Member and provider services
  • Clinical support
  • Overpayment recovery
  • Fraud detection and investigation